Effective July 18, 2026

Privacy Policy

This Privacy Policy explains how Nueralhook collects, uses, discloses, retains, and safeguards information when you use our website, tools, consultations, and services.

Information we collect

• Contact information you submit, such as your email address, business name, and website URL.
• Scheduling information you provide through Calendly.
• Payment and transaction details handled by Stripe. Nueralhook does not receive or store your full card number.
• Tool usage, consent choices, browser and device information, approximate location derived from IP address, and performance or security logs.
• Public website content needed to perform an audit you request.

How we use information

We use information to provide audits and tools, process purchases, schedule consultations, communicate about a request, prevent abuse, secure and improve the service, diagnose failures, and meet legal or financial obligations. Marketing email is optional and requires a separate choice where offered.

Who receives information

We disclose only what is necessary to service providers acting for a specific purpose. Current providers can include Cloudflare for hosting, security, analytics, and bot protection; Stripe for payments and fraud prevention; Calendly and its conferencing integrations for scheduling; and Supabase for protected operational records. These providers process information under their own terms and privacy practices. We may also disclose information when legally required or to protect users and the service.

Cookies and analytics

Essential storage supports security, rate limits, sessions, and consent choices. Optional Cloudflare Web Analytics loads only after analytics consent. You can decline optional analytics from the consent notice without losing core access.

Retention and deletion

We retain information only while it is reasonably needed for the service, security, accounting, dispute handling, and legal obligations. Retention periods differ by record type. You may request access, correction, or deletion. Some transaction and security records must be retained when required by law or legitimate fraud-prevention needs.

Security

We use encrypted transport, restricted administrative access, server-side secrets, bounded data collection, bot protection, and service-level access controls. No system is perfectly secure, but we design the service to minimize both the information collected and who can reach it.

Your choices

You can decline optional analytics, avoid optional marketing, or request access, correction, or deletion by emailing [email protected]. You can also unsubscribe using the link included in any marketing email.

Children and changes

Nueralhook is a business service and is not directed to children under 13. Material changes to this policy will be posted here with a new effective date.