Marketing

Net Promoter Score Calculator

Enter your survey results to calculate your NPS. Promoters score 9–10, Passives score 7–8, Detractors score 0–6. NPS = % Promoters − % Detractors.

Love your brand, actively refer

Passives (7–8)

Satisfied but not enthusiastic

Detractors (0–6)

Unhappy, may warn others

−1000+50+100