nueralhook
Website Review
Forest Hills Plastic Surgery ยท kraftplasticsurgery.com ยท Forest Hills, Queens

Your website is quietly turning people away.

I found four specific reasons. Here's what's happening and what to do about it.

Speed
4
Mobile
4
Trust
6
Contact
5
SEO
4
out of 10 ยท significant room for improvement
What we saw
kraftplasticsurgery.com
Screenshot of Kraft Plastic Surgery website

Above: how your site appears to a new visitor on desktop.

What I found
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42 years of practice, and the testimonials page says "coming soon" Biggest issue

The testimonials page literally displays "Testimonials coming soon" with zero reviews published. Plastic surgery is the most consideration-heavy elective purchase in consumer healthcare. Patients research extensively before booking a consultation. A page that says coming soon on a site representing a doctor with four decades of practice, Castle Connolly recognition, and a Yale MD is leaving an enormous conversion hole open when it did not need to exist at all.

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A cosmetic subdomain is splitting your search authority in half

The sitemap references a separate subdomain for cosmetic procedures. Running two web properties fragments backlink authority and confuses Google about the canonical domain. Any links pointing to the subdomain do not benefit the main site. For a specialty practice, this fragmentation may be suppressing rankings that the domain has earned over decades.

๐Ÿ“ง
A Yahoo address as the primary contact email

[email protected] is the contact email. For a practice with a $3,000-plus average case value, a consumer free-account email signals low technical credibility to prospective patients and gets flagged more aggressively by spam filters than a domain-matched address. The credentials say exceptional. The contact email says 2003.

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No map embed and no address schema on the contact page

The contact page has an address string but no Google Maps embed and no LocalBusiness schema markup. Local SEO for plastic surgery in Queens requires both a map embed and consistent schema to rank in the Google local pack. Without it, the practice is invisible to the patients who are searching for exactly what it offers.

What I found to help

Five changes to improve retention.

i
Publish 10 to 15 real patient testimonials immediately

Pull from RealSelf or Google reviews already collected and display them natively on the testimonials page. A page that says "coming soon" for a surgeon with 42 years of patients is an easy fix with a direct conversion impact.

ii
Consolidate the cosmetic subdomain into the main domain

301 redirects from the subdomain to the main site. Stop splitting authority between two properties. Everything Dr. Kraft does should build one domain's standing, not two weaker ones.

iii
Replace the Yahoo email with a professional domain address

Add it visibly to the contact page. The change is simple and removes the single most jarring credibility gap between a surgeon of this caliber and the first thing patients see when they want to reach him.

iv
Embed a Google Maps iframe and add LocalBusiness schema

With Physician schema markup on every page. This is what Google uses to decide who shows up in the local map pack for plastic surgeon Queens searches. Once it is in place, it works without any further maintenance.

v
Rebuild with a modern mobile-first framework

The current static HTML structure with image sliders renders poorly on mobile, where over 60 percent of plastic surgery search traffic originates. The credentials justify a web presence that matches them. A modern rebuild is the foundation everything else rests on.

Want the rest

I would love to walk you through these in person.

This page is the short version. If any of it is useful, I am happy to hop on a quick call and show you exactly how each fix would look on your site. No cost, no pressure, just finishing what I started.

Replies come straight to Cody Wong · usually same day